Refund policy
Tiny Talez — Refund Policy
Digital Products — No Refunds
Tiny TaleZ sells digital products, including digital children's books, stories, educational materials, and other downloadable content.
Because digital products can be accessed or downloaded immediately after purchase, all purchases are generally final and refunds are not available.
Please carefully review the product description, format, contents, and other available information before completing your purchase.
Technical Problems
If you have purchased a Tiny TaleZ product but experience a genuine technical problem that prevents you from accessing or downloading your purchase, please contact us.
We will make reasonable efforts to help you access the product or provide an appropriate replacement where possible.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us with your order information. We may review the situation and determine whether a remedy is appropriate.
Incorrect Product
If you believe you received a product different from the one you purchased, please contact us so we can investigate and, where appropriate, provide the correct product.
Legal Rights
This Refund Policy does not affect any refund, cancellation, or consumer rights that are mandatory under the laws applicable to your purchase.
Contact
For questions or technical problems relating to a purchase, please contact Tiny TaleZ through the contact information provided on our website.